Shipping policy

We’re excited to get your order to you! Please review our shipping details below:

  • Processing Time: Orders are processed within 3–5 business days. You’ll receive a shipping confirmation email with tracking once your order is on its way.

  • Shipping Rates: Rates vary based on location on all U.S. orders under $150. Orders over $150 qualify for a $10 flat rate shipping option, in addition to standard carrier calculated rates via USPS, FedEx, and UPS. 

  • Carriers: We ship via USPS or UPS depending on location and package size.

  • Delivery Time: Most orders arrive within 5–7 business days once shipped. Remote areas may take longer.

  • Lost/Damaged Packages: We are not responsible for packages lost or damaged in transit, but we’ll do our best to help you work with the carrier to resolve any issues.

If you have questions or need assistance, email us at support@arroyoamber.com or DM us on Instagram @arroyo__amber.